Terms and Conditions
Terms and Conditions
Bennet & Co.
These Terms and Conditions apply to all purchases made through the Bennet & Co. website.
By placing an order on our website, you fully accept these Terms and Conditions.
1. Company Information
Business name: Bennet & Co.
Customer Service email: info@bennetcotoronto.com
Support hours: Monday to Friday, 9:00 AM to 5:00 PM (ET, Eastern Time)
2. Scope
These Terms and Conditions govern all offers, orders, and agreements made through our website.
By completing a purchase, the customer confirms that they have read, understood, and fully accepted these Terms and Conditions.
Bennet & Co. reserves the right to change or update these Terms and Conditions at any time. Any changes take effect once they are published on the website.
3. Product Information
We work to keep all product descriptions, images, and pricing accurate and up to date.
However:
Slight differences in colour, size, or appearance may occur due to screen settings or manufacturing processes.
Typographical errors or pricing inaccuracies may occur.
Bennet & Co. reserves the right to correct any errors and, if necessary, to cancel orders affected by incorrect information or pricing.
4. Orders and Payments
Orders are processed only after full payment has been received.
Available payment methods may vary depending on the customer's country.
The customer is responsible for the accuracy of the payment information provided.
If any fraudulent or unauthorized activity is detected, Bennet & Co. reserves the right to refuse or cancel the order.
5. Order Processing and Delivery
Processing time: 1 to 3 business days.
Estimated delivery time: 3 to 7 business days, depending on the destination.
Orders are shipped through our delivery partners.
Delivery times are estimates only and may vary due to:
Customs procedures.
Periods of high demand.
Carrier delays.
Circumstances beyond our control.
Bennet & Co. is not responsible for delays caused by carriers or other third parties handling the delivery.
6. Returns and Order Cancellation
Our return conditions are described in our Return and Refund Policy.
Once an order has entered the processing stage, it can no longer be cancelled.
The customer should carefully review all order details before completing the purchase.
7. Limitation of Liability
Bennet & Co. cannot be held responsible for:
Packages shown as delivered according to the carrier's tracking system.
Delays caused by carriers or customs authorities.
Errors in the shipping address provided by the customer.
It is the customer's responsibility to carefully check that the shipping details are correct before confirming the order.
8. Intellectual Property
All content on the website, including but not limited to:
Text
Images
Logos
Graphics
Design
Brand elements
is the exclusive property of Bennet & Co. and is protected under applicable intellectual property laws.
Any reproduction, copying, distribution, or use, in whole or in part, without prior written permission is prohibited.
9. Complaints
For any complaint or concern, you can contact us at:
We aim to respond within 5 business days.
10. Governing Law
These Terms and Conditions are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.
Any dispute arising from the interpretation or application of these Terms and Conditions will be subject to the jurisdiction of the competent courts of Ontario, Canada, unless otherwise required by applicable law.